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Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you voluntarily provide through our contact forms, quote requests, and newsletter subscriptions, including your name, email address, company name, phone number, and project details. We also automatically collect certain technical information such as IP address, browser type, and pages visited through standard web analytics.

2. How We Use Your Information

We use your information to:

  • Respond to product inquiries and quote requests
  • Process and fulfill orders
  • Provide technical support and customer service
  • Send relevant product updates and industry news (with your consent)
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers (shipping carriers, payment processors) solely to fulfill your orders. We may disclose information when required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including SSL encryption for data transmission and access controls for stored data. However, no method of electronic storage is 100% secure.

5. Cookies

Our website uses cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. You may also opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our website and services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on this page with a revised "last updated" date.

11. Contact Us

For privacy-related inquiries, contact us at [email protected] or write to: Murata Privacy Office, 123 Connector Way, Suite 200, San Jose, CA 95134, USA.